Service partner certification and e-rickshaw mechanic programs with charging-cycle tracking.
Service partner certification
E-rickshaw mechanic programs
Charging-cycle tracking
Battery health monitoring
EV-specific compliance
Charger-station integration
The EV component channel is still forming. Parts reach users through vehicle dealers and their service centres, independent EV and e-rickshaw workshops, battery and charger dealers, and fleet operators running delivery two-wheelers and three-wheelers. Many mechanics are moving from petrol vehicles and are new to high-voltage systems, so training and certification matter as much as rewards.
Unotag links every component's serial number to the workshop that installed it and the vehicle it went into. Technicians complete short training lessons and quizzes on the phone and earn certification, and rewards are released on registered installations. For warranty teams the same record shows who fitted the part and when, which shortens claim decisions.
Because the independent workshops that will maintain EVs are still learning the technology. A program that combines training, certification and installation rewards builds a network of workshops that fit the brand's parts correctly, and gives the brand a record of each installation for warranty purposes.
Through a WhatsApp-first flow in Hindi or a regional language: the mechanic joins by scanning a code or sending a message, completes basic KYC, and starts earning on registered fitments. No app download is required, which suits small workshops.
Where the brand's battery management system or charger shares data, it can be linked to the serial number already recorded at installation. What is technically available depends on the brand's hardware, so this is confirmed during scoping rather than assumed.