Digital Warranty

Warranty cards die. QR warranties don’t.

Replace paper warranty cards with scan-to-register digital warranties — capture the end customer, automate claims and turn warranty service into a retention channel.

96%
Registration rate
-64%
Fraudulent claims
10s
Registration time
2.4x
Repeat-purchase lift
Capabilities

What's inside

Scan-to-register

Customer scans the pack QR at purchase — warranty active in 10 seconds.

Customer capture

Every registration captures the end consumer brands never used to see.

Claims automation

Photo-based claim filing, rule-driven approvals, service-centre routing.

Serial-level validity

Purchase date, retailer and batch bound to the unit — no fake claims.

Service history

Full repair and service trail per unit, visible to brand and customer.

Extended-warranty upsell

Paid warranty extensions offered at registration and expiry.

How it works

From kickoff to payout

1

QR on product

The same serialised QR used for loyalty doubles as the warranty key.

2

Customer registers

WhatsApp scan, OTP verify — no app, no paper card.

3

Claims flow digitally

File, approve and route claims with full unit history.

4

Renew & retain

Expiry nudges drive AMC and extended-warranty revenue.

FAQ

Frequently asked questions

What is digital warranty management?

Digital warranty management replaces paper warranty cards with QR-based registration — the customer scans the product QR, verifies via OTP, and the warranty activates against that exact serialised unit.

How does QR warranty registration help brands?

It captures end-customer identity at purchase (normally invisible to brands selling through distribution), eliminates fake claims via serial-level validation, and creates a direct retention channel.

Can warranty claims be automated?

Yes — customers file claims with photos on WhatsApp, rules auto-approve eligible claims, and service-centre routing with SLA tracking handles the rest.

Which industries need digital warranty solutions?

Consumer electronics, home appliances, electricals (fans, pumps, inverters), auto parts (batteries) and kitchenware are the largest digital warranty adopters in India.

Does this work with our existing service network?

Unotag routes claims to your existing service centres and franchise partners with a lightweight web portal — no service-side software replacement required.

Run a 90-day pilot. Bharat-tested.

Tell us your SKUs and channel structure. We'll mirror your program in a sandbox in 48 hours.