Hindi + 11 Indian languages

India's rep cadence, on WhatsApp.

A first-class WhatsApp Business stack — for dealer onboarding, scan capture, claim status, payout receipts and field-rep productivity. Zero-app-install for end-users.

WhatsApp Portal
live · 12M
Messages / mo12M
WhatsApp users8.4L
Avg response2.1s
Last activity
+₹2,400 paid to Ramesh K.
2 seconds ago · UPI
Realtime stream
12M
Messages / mo
8.4L
WhatsApp users
2.1s
Avg response
88%
Open rate
Onboarding

KYC, agreements and language preference

1

1. Optin

Dealer/influencer scans onboarding QR or sends "JOIN " — instant template welcome with language picker.

2

2. KYC

PAN, GSTIN, Aadhaar (last-4) capture with on-WhatsApp document upload. Live OCR + verification.

3

3. Agree

Scheme letter delivered as PDF + e-sign click-through. Audit-grade trail with timestamps and IP.

4

4. Activate

First scan/upload triggers welcome reward. Tier progress shown in subsequent receipts.

Lifecycle

Scan capture, claim status, payout receipts

Per-scan automated WhatsApp receipt with running balance

Tier progress nudges — "₹2,400 from Gold" with 1-tap actions

Festival blast templates pre-approved by Meta

Claim-status conversational bot — "kab paisa aayega?" answered

Multi-language — Hindi/Tamil/Telugu/Marathi/Bengali/Gujarati/Kannada/Punjabi/Malayalam/Odia/Assamese

Voice-note capture for grievances → auto-routed to support

Field productivity

Beat-rep, ASM, RSO workflows

Beat-rep daily plan delivered every morning at 8AM

GPS check-in via WhatsApp Live Location

Out-of-stock & visibility audit photo upload

ASM dashboard mirror — see your territory in WhatsApp itself

Approval workflows — over-limit orders, claim disputes, scheme exceptions

Voice-note debrief at end-of-day → auto-transcribed CRM note

FAQ

Frequently asked questions

Can a channel loyalty program run entirely on WhatsApp?

Yes. With Unotag a dealer or influencer can join the program, complete KYC, accept the scheme letter, submit scans, check claim status and receive payout receipts inside WhatsApp, with no separate app to install. This suits Indian trade partners who already use WhatsApp daily.

How are partners onboarded on WhatsApp?

A partner scans an onboarding QR code or sends a join keyword, picks a language, and uploads PAN, GSTIN and Aadhaar details in the chat, where they are read and verified. The scheme letter arrives as a PDF with click-through e-sign, leaving a timestamped audit trail.

Which languages does the WhatsApp portal support?

It supports Hindi, Tamil, Telugu, Marathi, Bengali, Gujarati, Kannada, Punjabi, Malayalam, Odia and Assamese alongside English. Partners choose their language at onboarding and receive receipts, nudges and claim updates in it; voice notes can be used to raise grievances.

What can a dealer or influencer do on WhatsApp after joining?

They receive an automated receipt with running balance after every scan, tier-progress nudges with one-tap actions, festival campaign messages, and conversational answers to questions such as when a payout will arrive. Field teams also use it for beat and territory workflows.

Do partners still need a mobile app?

Not to take part. WhatsApp covers the everyday journey for most partners. An app or web portal remains useful for heavier tasks such as catalogue browsing and ordering, and brands with their own app can embed Unotag's scheme and incentive screens through the SDK.

Run a pilot in 30 days. Bharat-tested.

Tell us your SKUs and channel structure. We'll mirror your program in a sandbox in 48 hours.

Further reading on WhatsApp programs