These Terms of Service ("Terms") govern your use of the Unotag platform and related services provided by Unotag Technologies Pvt Ltd. By accessing the platform, you agree to be bound by these Terms.
Unotag provides a multi-tenant SaaS platform for channel loyalty, incentives and AI engagement across building materials, FMCG, electronics and automotive industries. Specific deliverables, SLAs and commercials are documented in your Master Services Agreement (MSA) and Order Form.
Subscription fees are based on Monthly Active Users (MAU) bands, billed monthly in advance. Add-on charges (UPI payouts, WhatsApp messaging, voice minutes, photo-AI audits) are billed monthly in arrears at the rates published in your Order Form.
You are responsible for the accuracy of channel-partner data you upload, for KYC compliance of payees you onboard, and for the GST treatment of incentives you disburse through the platform.
You may not use the platform for unlawful, fraudulent, or deceptive purposes; reverse-engineer the service; or resell access without our prior written consent.
The Unotag platform, source code, brand and underlying IP remain the exclusive property of Unotag. You retain ownership of your customer data and grant us a limited licence to process it solely to deliver the service.
Aggregate liability of either party shall not exceed the fees paid by you in the 12 months preceding the claim. Neither party shall be liable for indirect, incidental, consequential or punitive damages.
The agreement runs for the term stated on your Order Form. Either party may terminate for material breach with 30 days' written notice and a chance to cure.
These Terms are governed by the laws of India and subject to the exclusive jurisdiction of the courts in Bangalore, Karnataka.
For legal notices, write to legal@unotag.com.