Repair-mechanic programs with multi-language voice UI for low-literacy users in mofussil markets.
Voice UI in 11 languages
Tier 3/4 city focus
WhatsApp-only flow
Mechanic team management
Festival activation
Anti-counterfeit on premium SKUs
Two-wheeler parts flow through distributors to a dense network of small parts shops, and from there to roadside and neighbourhood mechanics, most of them in smaller towns. The mechanic usually buys the part himself for each job and chooses between genuine, branded aftermarket and unbranded options at the counter. Many mechanics prefer speaking to typing and use WhatsApp more than any other app.
Unotag runs the mechanic journey on WhatsApp with voice support in regional languages, so a mechanic can scan a part, ask for his balance and withdraw to UPI without navigating an app. Garage owners can add their helpers as a team. Unique codes on premium parts let the mechanic confirm they are genuine before fitting.
By using the tools they already use. The program runs on WhatsApp, supports voice questions and spoken replies in regional languages, and pays to UPI. Enrolment takes a few messages and a basic KYC step rather than an app download and a long form.
Yes, because volume and frequency are high. Individual rewards are small but accumulate quickly for an active mechanic. Tiers and seasonal bonuses give a reason to stay with one brand across many small purchases.
Retailers get their own slabs based on invoices from the distributor, with progress visible on the phone. Since the mechanic buys at the retailer's counter, aligning both schemes keeps the brand in stock where demand is being created.